Please read our FAQ including our tips and warnings page before ordering out grout colourant.
We are unable to offer a refund if you have not pre ordered our colour swab brochure.
If you have ordered our colour swab brochure and the colour you have chosen does not suit. You can return back to us and we will post out another colour. Please make sure you add in an extra postage satchel so we can send back to you.
Please make sure the products you return back to us are in perfect order for re sale or your refund will be declined.